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McDonald's Real

Address Avenida Veteranos, Real St, Downtown, Tacloban City, Leyte, Philippines
Phone +63 917 578 8283
Hours 00:00-24:00
Website www.mcdonalds.com.ph
Categories Fast Food Restaurant, Breakfast Restaurant
Rating 3.7 38 reviews
Nearest branches
McDonald's — Avenida Rizal, Downtown, Tacloban City, Leyte
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McDonald's Palo — Pan-Philippine Hwy, Palo, Leyte
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McDonald's Real reviews

38
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Keinlieb
27 April 2023 9:19

It is McDonald's so you know what to expect, but I love how they bring the food to your table for you so you don't have to wait around the counter. I do wish they had the McMuffin though. It's my favorite breakfast sandwich that McDonald's has, but this McDonald's doesn't carry it.

Philippe
11 January 2023 4:07

The food it was the same to the other branches of Mcdo but the service is worst, it toke me 10 mins of waiting before they serve my order I hope they will improve their service next time so that I can give them 5 stars

Ruffy
23 November 2022 23:18

My initial dine in experience there was unpleasant. One crew cannot answer a very simple question. The store was not even busy that time. Our order was missing an item (toy) and we almost forgot it.

The friew was subpar. It was saggy and most of it were small cuts. Very far from what we usually have in Metro Manila.

I do hope that they will train their crew so they can answer simple questions like how to use their automated menu which is not so user friendly, IMHO.

Kervin
04 November 2022 9:22

Just the way I usually remembered since childhood. However the amount of sugar, creamer and Splenda keeps giving me the wrong number every time I asked for a refill.

K Salino
28 August 2022 19:19

Has a lot of tables and chairs options but still very spacious and "walkable" so its great. They have 3 kiosks for self service ordering and the food arrives pretty fast. The location is great and the drive thru is great as well. Overall a great place to eat!

Elaine
23 April 2022 7:00

Always crowded and one of the managers seem to have a poor customer service handling. Kudos to the security guard who assists vehicle parking though.

Gary
09 January 2022 19:52

Good place to grab a quick meal if you're on the go. But they are still under protocols for COVID.

Stephen
06 October 2021 17:44

Great place for a quick meal, when your day is so busy you can not take an hour or two for lunch

Julie
22 August 2021 15:28

I like the place. Though the one who took my order can't really hear me. She keeps on saying "ha" everytime I order. Siguro because of my face mask and face shield or baka gutom. Anyways, I love the service in general

shia
08 August 2021 20:52

The place was net, but i think those touch screen tv in ordering your meal is prone from spreading a virus. The old ways in ordering our favorite meal is much safer. I still love McDonald's anyway.

juzz
08 August 2021 12:09

Slow customer service.i ordered large they just gave me small.i ordered spicy they gave me an ordinary chicken.

Jeremy
01 August 2021 3:12

Take 10-15mins from estimated time of deliveries. Tendencies of wrong orders sent or lacking food item are 1/10 chances. No breakdowns on receipt by the way even if you request for one.

Marlo
19 May 2021 13:13

Same good old McDonald's. I love the triple cheeseburger. The drive thru lane can get slow during peak hours. Limited parking spaces.

markulith
20 April 2021 17:08

"hot fudge or chocolate? " nabago nmn ok nmn msbilis, greetings at mga nkasmile lahat
from pasaway ng mcdo mem.noon

Ryan
04 March 2021 17:07

Service was awful. Me and my girlfriend came here to eat and there were no seats left for 2 people. I wanted to occupy the seats available in the other area and they didn't want it because they already closed the area. They suggested we eat separately in different tables. Like seriously? I just wanted to have a decent date with my girlfriend and have a nice little chat while eating before going home and this is what I get? Dreadful customer service.

Mariel
20 April 2020 8:46

It was nice since the service is fast, accomodating crews and managers and It feels like home. God job!

Ram
19 April 2020 9:23

A lot of customers.place was overpacked with people which made customer experience a bit far off, although the cashier was nice enough to exude courtesy.

Jhosua
18 April 2020 18:03

Nice. Great place. But you can't have a good reception inside the building. Literally no network signal.

Daniel
26 March 2020 17:30

The self-service touchscreen panels were useless since you need to take the receipt and pay at the counter where you still have to join the endless queue. It does not have debit/credit card reader to make a payment. These panels are blocking the long queue to the cashier and using the touchscreens will just prolong your agony. We ate there thrice and always got the wrong food for about 1 or 2 orders everytime. Lack of staff, tables were dirty and hard to get someone to clean the tables. They better stick to their old system as the new one will never work unless they put card readers at the self-service kiosk and the people giving out the orders paying more attention.

cristina
25 March 2020 18:45

Great customer service! Convenient for travellers since they are open 24 hrs. The crew are accommodating. Security is good.

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