Cabalen SM City Fairview

Here for my vacation and it was my first time trying Cabalen and I was disappointed. Though there was a variety of foods served in the buffet, most of it was cold or tasteless. They have Dinuguan with nothing but all “taba ng baboy”. Others are Karekareng twalya, Pasta in red sauce, and Pancit which are both tasteless, to be honest. Sinigang soup which is cold (since sira daw yung warmer, and they will not offer to reheat your soup unless you approach the service staff), different varieties of fish either grilled or fried, fruit platter which is overexposed na ata sa ice or nalamog na somehow since wala ata kumakain since they opened on that day, iced tea among other drinks na lasa at amoy sabon yung mga baso so di mo rin maiinom.

The staff at the other side of the buffet keeps on monitoring the temperature of the foods on the buffet table through a handheld temperature gun, though it is under “food warming” lights I guess, but once you eat the food, it's really cold!

There’s a lot of staff roaming around but no one is table checking to ask their diners if everything is okay or if anyone needs anything.

There’s a lot more that I can discuss but I won't keep this longer. Sana iba yung ibang outlets. Sayang kung mapabayaan yung legacy ng Cabalen restaurant. The top management should look on ways to improve the overall quality of the food and service.

Mejo bastos yung isang waiter nyo jan sa sm fairview. Nag ask lang ako kung unli talaga ang buffet kasi 1st time ko lang kumain sa mga buffet tapos sinabihan ba naman ako na “wag nyo lang damihan ha kumuha o kumain” nabastusan ako doon. Sa totoo lang yung foods is hindi ko type yung iba kasi malamig na ang ibang foods like yung tilapya

A BAD PLACE TO EAT.
One of the restaurant crew who collects the used plates and cleans the table disrespects the guests by intentionally throws out the chairs and tables. Bastos to customers.

Even after we spent over 15,000 thousand for our meals today. This male staff must be disciplined and warned if not removed for such a bad behavior.

Kulang na lang palayasin kami sa upuan namin. I hope management will investigate this incident. The rude male staff is short and light skinned.

Or in fairness, baka naman overworked or underpaid or walang pahinga. Yet still, it is not right to show that attitude while serving customers.

I did not see any manager who supposed to be supervising the staff. No wonder bad ang customer service.

Pinagpasensiyahan ko na lang po. This restaurant is NOT RECOMMENDED if you want an enjoyable experience.

Not all filipino foods are here due to the limited space and limited square meter. However, not bad all the taste and it is delicious.

The worst buffet experience I've ever tried. Their sisig is just fats and tokwa, no meat. Their chicken dishes taste like they are 3 days old. Their kare kare are tasteless without the bagoong. Is this really a Kapampangan restaurant?