Capitol Medical Center

Thank you Capitol Medical Center. To all the caring staffs, nurses and doctors who took care of me and our baby during labor. We stayed for a week, C-section and the price is reasonable and affordable with all the care we received. God bless!

1. Not all but most of the staff are rude.
2. Dropped the IV line in the floor during IV insertion. NOD just wiped it with alcohol pads. Well I understand it's just a few seconds but I know for sure they should disposed of it and use a new line. Did not comment I just observed.
3. Not my choice but my patient insisted staying with them.

Grabe wala pang 4 na oras 25k na yung bill wala naman gamutan o doctor na tumingin. XRAY 9k CT SCAN 10K plus ER ROOM 4,300 LABORATORIES COTTON NYO ANG MAHAL 1,800 na! MGA PASYENTE MAGISIP ISIP KAYO NEGOSYO GINAGAWA DITO SA HOSPITAL NA TO. DAPAT IREKLAMO TO Sa DOH. HINDI GAGALING PASYENTE DITO STRESS PA KUNG SAAN MAGHAHANAP NG IBABAYAD. DAIG PA 5 STAR NA HOSPITAL.

VERY POOR SERRVICE. I arrived the hospital around 1230pm for my 230pm procedure. Procedure only took 30 mins inclusive of waiting for the doctor’s prescription but the whole process took almost 4 hours. Process and waiting time beyond the procedure is super slow. There were times were there only one customer being attended to but there were 3 staffs that can assist. VERY POOR SERRVICE.

Unprofessional staff. Poor customer service. Flexibility 0%, doesn't have any option to provide with patients in terms of payment options puro pera lang sila and they don't care about the patients. Pangit na customer service ngayon. This hospital is definitely NOT recommended.

WORST HOSPITAL. Hindi ata na orient mga tao dito at iba iba sila ng sinasabi, walang coordination or proper internal communication.bastos nung cashier tyaka nung nurse sa er.yung waiting area parang basurahan kawawa mga tao. THUMBS DOWN.

Worst hospital.
Nakatambay lang mga nurses sa harap mo as in kumpulan sila while ikaw 5 hours ka ng naghihintay.
Hindi ka nila kusang lalapitan kailangan mo pang i follow up maya't-maya.

Kung hindi ka pa magagalit hindi ka pa aasikasuhin.
Dapat sa mga ganyan hospital nagsasara na eh.

Doctor's assistant is not professional at all from room 306 consultation. She is very rude when dealing to patients. I heard how she bad mouths and saw how rude and inconsiderate she is towards the parent and patient who was a special child by the way.the overall process/procedure for consultation is not organized very frustating.

Took me 5hrs for my xray, rtpcr, and blood test results. Pumasok ako sa er ng may lagnat, nawala na lagnat ko yung results wala pa.

I really like their place and the doctors and nurses and others are good. They are great with people.

Very impressed with the way i was taken cared of when i had a major surgery at this hospital.unfortunately, when i needed to go to the er for the first time earlier today, i was not assisted properly.my companion was not allowed to enter the waiting area despite the fact that other er patients have their companion with them.the nurses don't have a systematic approach hence the reason why i saw a significant pile-up of patients that needed to be attended to earlier.i waited for almost 2 hours before i can get the prescription, despite the fact that the doctor responded in less than an hour to give the necessary list of meds.the contrast between when i was in the er and when i was confined in capitol is very evident.i was very disappointed in your service earlier.

Doctors are always late! Knowing their patients are in queued and no senior/priority lane! These people could contract Covid-19 while waiting for several hours!

Patient's room CR is so dirty that you'll have a heart attack using it, toilet seats are gone, they don't even have shower curtain.

And the hospital food is worse in the business. Didn't even provide disposable utensils.

Don't know if it's a hospital or some sleazy motel room.

I had 2 experiences here with my grandma. One was them suggesting surgery and making her stay in an expensive room when all she needed was a cast to let her shoulder heal. And last was when my grandma died. One of the guys who was bringing my grandma in so they could attempt to revive her said outloud in front of my family "ay patay na". If I wasn't trying to be the calm person in my family I'd broken his jaw. Inconsiderate and home to a lot of cash grab doctors. I believe not all are corrupt but that place will run you dry and die trying. With the patient likely be the one doing the dying.

Senior citizen super-friendly,
As far as regular tests (uncomplicated machinery) or blood extractions, etc, are concerned.

As for the complicated machinery, appointment scheduling isn't far from setting it unlike similar hospitals that make you wait close to a month.

Walk-in with your Rx slip &/or documents.

Oct 2022: I came in very early for a routine blood-test and ECG. Fast and efficient medical technologist at the Laboratory Dept and friendly staff at Cardio Dept. They also have a Seattle's Best Coffee nook near the entrance. Great service!

Shout out to the 7C (7th floor) Nursing Station of Capitol Medical Center. Very attentive nurses and very approachable and naka-smile palagi whenever we call them for assistance and help no matter what time it is.

Maganda rin ung room sa 729. Was confined for a surgery.

This is my first time to exprience discrimination. I went here for.checkup, since my health card ako at accredited nmn so I went here ksi before ok nmn mga consultation and experince ko. Pero knina pmnta ko sa IM, 3rd floor para mgpacheckup, maayos ako nkipagusap, nung tinanong ako anong ppcheckup ko, sinbi ko na 2days ako nilgnat at my lmabas na rashes.then yung assistant e agad agad ngiba yung mukha n parang nandidiri at ngfacemask at ang sbi nya hndi sila tmtnggap ng mga ubo, sipon, lagnat, body pains and rashes. So ano nlng po ang cchekup-in nyo. Nkakadgdg ng emotional stress ang gnwa nila kaya nga po pmpnta ng hosptal para malamn ang sakit at mbgyan ng right medication, hndi para tanggihan at pandirihan. Then ngpunta ko sa isang family clinic aftr ko iCBC wla nmn infection sa dugo.capitol.please do your advocacy and what is your mission.

I got major surgery there last 2018. I've seen lot of improvements to serve their patients well. GREAT! Good service.

Some doctors are good others has no care to patients. Bad EEG service, neurodev doctor has no care to my child’s lab result.

Just impossible to contact them. The trunkline transfer to specifico department that don't answer, when you call again and explain the issue they just put the phone down. Plain rude and un professional. A waste of time and a joke.