Estrel's Caramel Cake

Very respectful and accommodating staff.

Estrel's might have perfected the chiffon cake; fluffiness and texture wise. But the cake itself is not spectacular. I get that it is popular. It's not overrated either. Just saying, if I were craving for chiffon, I wouldn't make a big deal if I didn't have Estrel's. But if you love caramel flavored filing in a chiffon cake, then you should get their cake.

Daming parking at very organized ng systema nila mag mula sa pag park, sa pag pasok ng mga customers, upon ordering, sa pag claim, at lalo na sa pag labas. Tinikman lang 1 slice at masarap nman pla talaga.

Excellent experience! I lauded Estrels personnel who are customer-oreinted, i did not knew that cakes are not ready available for walk in customer but still i drop to visit to the store at 2PM but thanks God they find ways and reached me whnen customers canceled order.

Always a good choice to buy birthday cakes and some treats to celebrate special occasions or simply satisfy a sweet tooth

Impossible to reach them by phone. It's always busy or no one's answering the phone. I always go there personally to order. Once you're there smooth sailing na.

Staff expecting everyone to know that they are a famous cake shop so you must pre-order before arriving. Rather overrated.

Went here yesterday to place my order since i dont have a bank app of their choice.they have a parking lot and theyre not very strict whether youd like to just park on the side of the street.staff are very accommodating

All the numbers online are busy, tried calling since yesterday and then today and still all numbers are busy. Are these numbers correct and active? You said no walk-ins, so how do we order? I'm not sure if you are addressing these concerns because it is really hard for us to order.

Hindi masarap: (Para siyang typical mamon cake na nabibili sa bakery but for the rich na 'di pa nakakatikim nun. Mas masarap pa nga yung mga binebenta sa local bakeries. Sobrang disappointing ng lasa pero I guess it's good for old people kasi ang tabang din?

This place has cakes for all occassions.it will level up every celebration.the best cake in town!

Order in advance, and the cake you ordered will be brought to your car by drive thru, just present the order no.

Based on experience, they have efficient processing of pre-orders and pick up of orders via drive-thru.it was my first time to have a taste of their caramel cake and it was just alright, not too sweet which is a good thing.i had higher expectations though since they have been the talk of town few years back (and i think up until today), but in my opinion, their caramel cakes were just over hyped?

Saturday, January 16/21 - Ordered their caramel cake days before for Saturday 3: 30pm pick-up and was told that they're open until 5pm Saturdays.
I got a phone call after 2: 00 that day, telling me that they're closing at 3: 30 instead of the regular 5pm closing and I had to pickup my cake ASAP.

3 *** star for the caramel cake

1 * star for customer service and poor business etiquette
Unfortunately.
Will not order from this place again️

You need to fall in line outside. Long waiting specially this Christmas season. Better to ask sec guard outside or any staff if possible to check the time of your pick up so you won't waste time lining up and too late to know that the date you need your order has been fully booked. Cake is Ok. A little over rated. Lot of parking space.

Absolutely the go-to place for a special cake!
They have quality service and accommodating staff.
However, there could be times that it's difficult to reach them through the phone, so you'll need to try dialing a few more times.
Also, don't forget to order several weeks before the day you need the cake because they're quite popular so they easily get fully booked.

Family cake. We always have this when we have birthdays.the only problem is on how to order it since theyre always gonna stick to landline.

First time ordering cake so annoying.time consuming.hotline is very hot na wala ka makausap, need to go personally.

I just want to share my first time experience because of curiousity dahil sabi masarap, maybe masarap nga kaso sana maayos nila system in order placing, aabutan ka ulan kaka intay sa ilalim ng puno, maybe masarap talaga but kaka sad sa first time tumawag sa online at need pa puntahan

The cake is very yummy. I can recommend this to all my friend.and i also ask a permision if i can put it on my you tube channel to promote your cake too. I really in love the decoration and the taste is very yummy.

Ang hirap nyo ma reach! Pano kung walang landline pano kami makikipag transact e di naman kayo tumatanggap ng walk ins!

D service was good, they communicate well to customers n they can immediately adjust them selves from a pasaway na customer.