Healthway Medical Shangri-La Plaza

The nurses at the Nurse Station are so loud doing gossips.
Service is as usual so slow.

The pediatrician was right on time for her clinic hours unlike some doctors who are always late. Waiting lounge was nice.

Waiting takes forever. It took me ONE HOUR for even my number to be called just for REGISTRATION. Total experience 4-5hours

Disappointed on the service. Been waiting for the doctor since 12pm until now. I have made the appointment more than 1 month ago. Don't know how long need to wait.

Is this kind of professional doctor attitude?

A lone clinic in the Philippines that still reinforces face mask policy when the president of the country and DOH clearly said that it's no longer required even in medical facilities.

The security guard is horrible and rude i went today to this clinic and look at the place and he shouted at me while im just standing near the door, im not even blocking the door and waiting for a friend so I decided to not go and look for a better clinic because i dont feel safe in this place.

The staff let someone cut me in the queue to the doctor without letting me know first.

Good experience with the ENT though. And I like how it was not too crowded.

Service is extremely slow. Nurses are rude. It took me around 3 hours just to get vaccinated for Flu. My schedule was for 7am. I got vaccinated close to 10am!
3hours for a flu vaccine? !

I have no allergies. Full vaccinated for Covid. No sickness.

Rudest dentist I've ever had a check up with. Boomer energy

Also no mention of a lunch break. Waited an unneccesary amount of time just to get results since apparently no one else is authorized.

Hey owner, if you're reading this, your clinic is all aesthetic, never coming back here and will make sure everyone I know doesn't go here also.

Wanted to give a chance despite the bad reviews however it is true that the doctors cancell without prior notice and the patients are already waiting for them in the clinic.

Don’t even bother to go here. You will encounter problems with them. And it will be a headache. I only need the following

a) Urinalysis
b) X-ray
c) Complete Blood Count (CBC)
d) Complete Medical Examination

But their package has fecalysis, reception says I can have it waived if I don’t need it. But they did not explain that they will not give you a recommendation or classification which is needed. So hence it will show pending. I paid for that test even if I don’t need it. Only to end up not getting the recommendation needed by who requested my Medical result. Waste of money, waste of time. All they will tell you is wait, queue is long. They don’t even bother if you’ve been waiting for an hour or so.

The guard is helpful and nice. And the guy in the Xray who assisted me.

Excellent experience.
All the staff were polite professional, friendly, and lovely. They explained step by step clearly and transparently. Perfect service and perfect treatment. Thank you HealthWay ️

Listen to the comments. Don't bother going here at Healthway. Some staff are rude and they are unorganize

I'm well taken care of. Already undergone 4 sessions of PT. So far, no negative experience yet.

You have to test your contact numbers. No matter which option I choose, after greeting and options.it would always say "Your number cannot be completed as dialled. " You have to do something about that if you care about your customers.

Pinapila pa ako nung staff for almost an hour. Only to find out na di available yung test na papagawa ko. Umpisa pa lang sa frontdesk sinabi ko na yung procedure, tapos di naman pala available. Incompetent staff.

Doctors making patients wait for hours. Local numbers not being answered or dropped. If only I had a choice to go somewhere else

If you’re not on their priority list, don’t bother coming in here, even in laboratory there’s a long queue. Their reasoning is.there’s only one extraction area.then add some more! Problem solved!

No one is picking up on the telephone. We have inquiries that we need to confirm at least before we head on to the clinic.

Listen to the reviews. Doctors are 1 hour late without notice. Staff are rude. If you want a sure fire bad experience, then this is the place to go.