ASIAFIRMS.COM

LTO

Address 9624 Pililla, Makati, Metro Manila, Philippines
Phone +63 2 8897 5198
Hours
Monday08:00-17:00
Tuesday08:00-17:00
Wednesday08:00-17:00
Thursday08:00-17:00
Friday08:00-17:00
Website www.lto.gov.ph
Categories Driver's License Office, Corporate Office, Driver and Vehicle Licensing Agency, Government Office
Rating 3.3 33 reviews
Nearest branches
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LTO reviews

33
Sort by: date highest rated lowest rated most helpful
Rhonda
14 June 2023 13:01

Went there to renew my driver's license on a Thursday afternoon and got my card in 40 minutes. Perhaps I was lucky that there were not many people in line before me. But the helpful staff also made a difference. If only all government offices and transactions were as smooth and fast as this!

Mike
02 June 2023 8:57

Very hot & difficult to park but as a government agency they deliver on the promise of smooth transactions (no red tape & no "fixers" needed).

Abe
30 April 2023 20:53

Took around 1.5 hrs for the entire process of MV registration renewal, which I think is not bad considering I was number 34 in the queue. I arrived at 8: 45AM and an officer immediately inspected my car on the driveway. Then I had to park in the street because inside was already full. You got to have complete requirements (TPL insurance, emission cert, copy of OR and CR, copy of ID, and LTO portal account) for smooth process. The only downside is the parking.

Ferdinand
04 March 2023 4:29

I had the car registration renewal last February 3. Upon arriving at the area, I was advised to have the car emission test and secure the TPL insurance also. The car emission testing area is a bit far from the LTO office but they really did a great job in checking the lights, wheels, brakes, bearing and carbon emission level. Once you pass this, you will proceed back to the LTO office, it takes me about 1.5 hour waiting in line to secure the renewal registration paper.
The staff are generally accommodating. The area needs more air-conditioning, it's a bit hot while waiting. More parking should be alloted considering the volume of the registrants daily. Toilets are clean. There is a drinking water provided in the area. Overall, it's still more convenient to have the car registration in this area.

Just cool
24 February 2023 17:01

I think na mas maganda parin ung dating setwasyon ng LTO kasi kahit mag antay ka ng 2ours at lease hindi kana mag online.tyka kung ano lang ung babayaran un lang talaga.ngyon mukhang nagupgrade nga Ang system pero nagupgrade rin Ang payment sa pag renewal lang ng drivers license.

Edmundo
16 January 2023 18:37

Medyo may pagbabago kasi bago ka mag proceed sa cashier you need to sign in Sa portal Ng lto.pero madali lang nman pag nakarigester kna.tutulungan ka nman nahirapan ka.thank you nga pala sa tumulong sakin sa computer sa lto.

joseph
14 October 2022 17:42

Sana gawan naman ng paraan ang parking dyan sa LTO Makati. Napaka hassle pumunta para magparehistro ng sasakyan, mahihirapan ka pumarada. Pumunta ako July 2022, inabot ako ng halos 5 oras para ma-register ang sasakyan ko. Hindi tulad last year, wala pang isang oras tapos na. Dahil daw sa bagong sistema sa Portal, lalong bumagal. Very disappointed sa bagong sistema ng LTO Makati.

Anthony
01 October 2022 5:22

Karamihan sa mga staff doon puro masusungit at suplado lalo n ung mga matatanda.magdala k n lng ng konting pagpasensya sa sarili at magpakababa k n lng.dhl kung hnd mapipinon k lng tlga.worst.

Joem
09 July 2022 12:49

KUNG SINO PA YUNG MGA CONTRACTUAL SILA PA YUNG MAAANGAS AT WALANG KONSIDERASYON SA CLIENT. MGA BASTOS AT MGA FEELING. SARAP PANG-BALDAHAN MGA YAWA.

Papsie
25 May 2022 5:51

Almost 2 hours to renew MVR. Ok pa 'tong LTO office na 'to ha compared to other branches. We still deserve better service mga kababayan. Di naman tayo nagkukulang sa pqgbabayad.

Don
01 April 2022 4:51

Better than some other LTO office. Difficult to park. Kinda quick service you can get. Anyway I prefer this branch than any other branch. Found less hassle and kinda helpful guys around to assist. Anyway as usual don't expect to much just come with some extra time and understanding.

Lasdil
28 August 2021 18:21

Took 1.5hr to renew my vehicle license. Quick transaction as long as you have your emission and insurance documents (sa SM Malls kayo kuha 625pesos lang). Parking is always full though so you need to park somewhere on the street.

Gwyn
08 June 2021 21:16

Went in on a Monday for MV Registration renewal. Arrived at around 0725H (streetside parking), they were already giving out forms when i got there (14th in the line). 0730H, inspectors (blue uniform) started checking vehicles. Around 0800H, they let people in after the flag ceremony. Waited to be called in the cashier, then releasing of OR afterwards. Done by 0830H. Had everything ready beforehand (Emission Test, Insurance, ORCR copy). Professional employees, Thumbs Up.

chen
17 December 2020 21:52

Hi All, I'm Vietnamese had a student permit already, now i would like to applicable driver lisence someone please help, what should i do? Thanks

chen
24 April 2020 18:13

Hi All, I'm Vietnamese had a student permit already, now i would like to applicable driver lisence someone please help, what should i do? Thanks

Raoul
29 October 2019 11:38

Superb service, very accomodating staff and i got my license in less than an hour! God bless and more power!

Allan
27 July 2019 23:37

Efficient employees. When me and my wife renewed our license here, it only took us 40 minutes. The processes were strictly implemented which is outstanding! I just hope thos goes to all government offices regardless if it is local or national.

Jai
26 July 2019 20:17

Went here to renew my car registration couple of days ago. Upon arriving, LTO staff will ask and guide you through the process. Initially I thought they were fixers but they asked me what I need. I initially needed CTPL and one guy took my papers and went to the insurance office beside lto while another guy assisted me in parking. After parking he brought me to the insurance office where my paper is being processed already.

The staff manning the windows could be a little bit friendlier but all in all, registration did not take an hour.and my experience is good.

Oskie
25 May 2019 10:18

Went to renew my car registration late yesterday afternoon after coming from a smoke emission center nearby. The process took about half an hour. Maybe it was my timing.

After the initial review by the front desk near the main entrance, I was told to go to the windows A, B, C, D or E although only A, B and C were manned at that time. What I didn’t know was they now have an online kiosk.

An LTO officer in car park will approach you with forms that they fill up to bring inside the LTO office.

Make sure your car insurance, at least a TPL is ready together with other documents already photocopied to save time.

This office is small and cramped considering the number of vehicles in Makati City but it is clean and somewhat ventilated. Could be better. And more efficiently setup.

Almost all of its Personnel here are accommodating and receptive.

Alfredo
01 January 2019 10:24

Went just to see how Makati LTO customer service. The first window one person assigned gives us warm smile and instruct us where to go. Two hours later we got our brand new license that including medical. Bravo Zulu LTO Makati. Outstanding service.

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