Philippine Government Electronic Procurement System (PhilGEPS)

Your service is so disappointing! We paid 5,000 anually and this is what we get? ! Please be considerate to your customers! All your hotline numbers are busy! We can't even get a reply or confirmation from you in email. Please fix your service!

SLOW. Call support slow. Online system slow. -_- You can consider a systems & operation shutdown, upgrade your facilities first and operate again.

Super accomodating ni sir Philip, Thank you sir sana lahat ng empleyado ng government kasing approachable katulad nyo. Guys try to call this number for assistance 640-6921.

Iron Man didn’t snap and died for a non-existent customer service. The worst government department ever.

Di ko macontact ang philgeps sa mga contacts na nasa internet, even sa contact nnumber na prinovide nung isang nag comment din dito.hope na matulungan nyo ko if what is the best way to contact philgeps.because we're planning to apply our cooperative to this institution.thanks.hoping for a great response to this concern.philgeps yooohooo.hahaha

Worst government department ever. They don't have regional satellite. They only think that all people are from Central Luzon

Website fail, email notification fail, contact numbers fail. Di lang kayo fail sa pagtangap ng bayad the best kayo jan.

Anlayo po ng Pasig para samin na nasa probinsya.i am using cellphone to call your hotlines pero wala ni isa ang nasagot. I have spent P300 din para sa autobot nio na 7.50 ang kaltas sa load ko kada try ko. DO we need to beg para sa service nio? Need it badly my Reg No para sa mga clients ko.pLEASE update your service.

Kung pwedi lang ma zero star, last year 2017 I went there to process for a registration, so before ka maka pasok daan ka sa front disk para mag iwan ng I. D so iniwan ko yung voters I. D ko one of my important valid I. D's, and then after ko ng process sa Philgeps bumalik na ako sa front disk kukunin ko na yung I. D ko pag ka bigay nung babae sa akin nagulat ako iba mukha na po yung nasa I. D what
I mean is nagkapalit ng I. D yung I. D ko nabigay nila sa iba ang saklap mga bes, d ako mapakali that time, wala man lang sila ginawa, ilang beses pa ako pa balik2 don wala na talaga sana kung sino man naka tanggap nun ibalik mo naman d naman sayo yan d mo binalik sana d mo tinapon.isa pa naman yan sa mga kailangan ko para sa DFA

Apat number nyo lahat walang sumasagot.pati email wala rin.maabolish na sana kayo, pang abala lang kayo

Tried calling them many times but no answer.
6406900 will just advise you to contact the customer service
6406906-09 no one answer
6406921 is not connected with PhilGeps
totally waste of time.

Your service is so disappointing! We paid 5,000 anually and this is what we get? ! Please be considerate to your customer! All your hotline numbers are busy! We can't even get a reply or confirmation from you in email. Please fix your service!

ANG HIRAP TAWAGAN! Now calling Duterte para buwagin tong PhilGEPS. Umayos naman kayo ang mahal ng renewal fee niyo!

Please improve your customer service walang sumasagot kahit 50 beses kapa tumawag laging Busy anyone from PhilGeps please give us number and email address na yung magreply malapit na kaming ma expire tapos wala pa ring response. Please. Thank you

Hi Sir/Ma'am, may i know the process how to change some details in the Philgeps Certificate " ANNEX A" some of the details there are incorrect and we already emailed the customer care for assistance.thanks for any help

Guys! Not sure if I just got lucky. Try calling (02) 6406921. They usually answer the call. Tried the number and on the 3rd time they answered.

Edit: I stand corrected. Wala talaga sumasagot sa lines nila.

No one ever answers the phone! Plus, we've had a concern for three months no one ever bothered to attend to us. THE ABSOLUTE WORST.don't register for the platinum membership, their website doesn't work EVEN IF YOU'VE PAID FOR THE SERVICE.

May iba pa bang numbers na pwedeng matawagan? Aside sa 640-6906-09? I keep on calling but no one answers the phone.

None of their numbers work. They will make you go to their office for things they should be able to do online and they keep upgrading the membership and its corresponding fees for a system that's utterly useless.

LGUs should have their own online procurement instead of PhilGEPS.

Sana mapansin to ng pangulo kung gaano ka poor ang customer service nitiong mga tamad na to. Ilang beses ako natawag sa line nila, napakahirap pumasok kahit umagang umaga, tapos nung may sumagot sa akin at sinabi ko yung concern ko ipapasa daw ako sa iba tapos biglang pinutol yung linya gago talaga