PLDT

This should have been closed, i was informed by the guard when i went here today, they say it's been moved to sm megamall

5 days na wala kaming internet. 2 beses na ako binibigyan ng ticket number. Everytime dumadating yung Protech WALANG DALA modem to replace the broken one. Nagpunta na ako sa PLDT Caniogan Pasig to make the request for a new modem. They sent me a ticket number. Everyday PLDT texts me a technician has been dispatched… pero WALANG DUMADATING. Finally today March 7.10: 15 am meron dumating. WALA pa rin dalang modem.

PLDT are you really listening to the request of the customers?

Hayup n PLDT to halos araw araw kme tmtwag sa call center nila nde maayos ayos yung concern namin since feb 11, pa kme walang net nde nila mapapunta yung pesteng mga IT nila dito bwiset tlga.

Strong connections as it says, take PLDT.honestly, we are using PLDT telecommunications lines in our family. And still strong for 10 years now,

You don’t even deserve 1 star. Terrible customer service. Absolute worst I’ve ever had. Is this a trend in the Philippines?

Not satisfied with the customer service. The one cs representative is just like mad when talking. They are not also responding to emails even telephone calls to follow up the concern. Nevertheless the place is good and the guard is accomodating.

They only accept up to 100 persons per day.
Open from 8: 30AM to 5: 30PM, Monday - Friday.
Saturday, until 12: 00pm only.

Tagal na naming nag aantay sa dispatch crew bolok naman dahil sa inyo matatanggalan kami ng trabaho nga bolok kayo

Good day ma'am / sir,
sa una po bumabagal lang yung net nung february hanggang sa nawalan na kami ng internet.sana maaksyonan naman po. 2weeks na kami wala internet sayang po yung binayad at ginagamit ng pamangkin ko sa online class nya at sa kapatid kung teacher.sana ma refund or mabawasan manlang yung na kunsumo namin this month.update naman po agad ma'am / sir.at sana maayos nadin po.salamat po.

Walang priority lane for Senior and PWD. Nakipagtalo pa sa akin yung nagmamanage na dapat daw hindi lumalabas mga senior and PWD. Eh sa Meralco and other payment centers merong priority lane. Rude and hindi nirespeto customer nila. Ilang beses ako nagpabalik balik para magrequest ayusin internet line namin since Aug 2020. Until now (Jan 2021, no action) Ang kakapal ng muka maningil ngayon. Noong mga panahong sira linya namin (na sira pa rin hanggang ngayon), hindi kami sinasagot at hindi niyo binigyang importansya para solusyonan problema namin tapos ngayon ang kapal ng muka niyo maningil. Hindi niyo man lang naisip na sa limang buwan na sira ang internet namin, eh gagawa kami ng solusyon at magpapakabit sa iba? Sa 20+ years na PLDT ang gamit namin hindi niyo kami binigyan importansya. Magaling lang kayo sa singilan pero serbisyo niyo umaalingasaw sa bulok

They only service up to "100 customers" per day. So first number you will get from the guard is your number to wait to go inside the store. Even if several customers have been skipped because they can no longer wait and already left, PLDT will still not accommodate addtl customers. They are also NON-COMPLIANT to Pasig City's policy about usage of PasigPass QR code. When they should be on top of that since they service several customers on a daily basis. ‍️‍️

Please, if you want to go there, then arrive early. They have daily quota of clients. And no parking at all. I hate the place.

Wishing that there would be a proper area for waiting not toasting your skin under the sun and there's no ventilation

Very unresponsive. Slow service. Its already 2 months since weve requested for relocation. Until now, we got nothing!

Been following up on my line transfer for 4 weeks and counting. What's ironic is that you have to WRITE DOWN your request over and over again with each visit in the hopes that they can get back to you. They should have gone digital but still analogue as F.

Very slow and poor service. Requested for an upgrade last July 8,2020 was promised it would just take 3-5days until now still nothing happen but generating bill is as quick as blink of an eye.
However before this upgrade we had technical which took almost 2weeks before it was fix it means that we paid for the service we never use at alland bill was not adjusted or whatsoever and now they are asking for payment for service that was never use
We're paying expecting for good service this is what we get?

Wishing that there would be a proper area for waiting not toasting your skin under the sun and there's no ventilation

I want to buy pldt home prepaid wifi! It's for my daughter's online class! Who's gonna assist me

Very slow and poor service. Requested for an upgrade last July 8,2020 was promised it would just take 3-5days until now still nothing happen but generating bill is as quick as blink of an eye.
However before this upgrade we had technical which took almost 2weeks before it was fix it means that we paid for the service we never use at alland bill was not adjusted or whatsoever and now they are asking for payment for service that was never use
We're paying expecting for good service this is what we get?

Been following up on my line transfer for 4 weeks and counting. What's ironic is that you have to WRITE DOWN your request over and over again with each visit in the hopes that they can get back to you. They should have gone digital but still analogue as F.