United Doctors Medical Center

This hospital doesn't deserve even 1 star.my grandmother died dahil sa maling diagnose ng Doctors dyan.masakit ang stomach tapos sasabihin nila may phlegm? Sa tyan? Take note hindi lang once nag pacheck up lola ko sa kanila dahil di nga siya nagiging okay pero same lang nangyari.so we transferred her to a different hospital, she was diagnosed of kidney cancer (stage 3).

dito din nagpagamot ang tita ko nuon, hirap siya sa breathing.kung ano anong test ginawa sa tita ko including CT scan, sabi nga ng tito ko halos simutin na pera nila tapos lahat normal ang result. Nung bumalik na sila sa Italy kasi dun na sila talaga nakatira, isang check lang nalaman na agad anong problem.amoy ipis din sa loob ng hospital na ito.pano yung mga na-surgery na patients, magkaka-impeksyon yun kung hindi malinis.i don't understand why this hospital still exists.outdated or luma na mga equipment nila kaya di na nila na-dadiagnose ng tama patients nila.buhay po ang nakasalaylay senyo.okay lang mahal ang charge sa patients basta maayos ang service.

I recently called to inquire about a PET CT Scan, but unfortunately, the person who answered the phone was very unprofessional. I wasn't finished speaking, but the individual rudely responded with "Wala" in a dismissive tone before I could even finish my question. I had to ask them to repeat themselves, which was very frustrating. I was taken aback by their lack of patience and customer service skills. It would have been greatly appreciated if they had listened to my inquiry and provided me with a clear answer.

Budol ang hospital na ito Pls do not Go to this hospital mahabang explanation wala namang nangyari sa kapatid ko ni hindi naoperahan ang ospital na walang ICU. Kung ano anong pina tests yun pala hindi ooperahan kasi nag positive sa Covid pero kahit na iclear sa IBS na non infectiois ang Covid n’ya kaya pwede sya operahan pero pinatagal pa ng 2 days kaya nadagdagan ng nadagdagan ang bill n’ya umabot ng 120k amg bill ng wala naman nangyari. Budol talaga

I live super near so the only good thing about this hospital is its location. I had 3 encounters with this hospital.

1st: Encounter, went here years a go got rob by the ENT doctor who misdiagnose my headache for a sinus problems, Maxicare telemedical consult corrected the diagnosis it was allergic rhinitis all along.

2nd: Had a viral infection so I check-in to flush out the virus the room I was in has ipis and the bed is not comfortable.

3rd: My pregnant wife needed 7 consecutive doses of antibiotics so we went here because of its location and our doctor advise bed rest so bawas travel time, despite the under staff emergency ward the nurses/guards were accommodating. On our 5th day we were ask to find another hospital because our attending doctor is not from UDMC with no recommendation or any concern for my pregnant wife we were ask to transfer.

3 Reasons to go here:

1. Go here if you absolutely have no choice.
2. If you are tired of living.
3. When you want to donate money. They over charge your Medicard provider, don't issue break down of fees and provide sub par facilities, wheel chairs are rusted, don't use medical gloves when installing hep-lock.

YOU HAVE BEEN WARNED!

Nurses here have unpleasant attitude. They don't care about their patients, they only care about finishing the job. This hospital should replace their nurses. Nurses that really care for their patients emotions and well being. Especially those nurses who are on night shift, on April 12,2023

People usually say "you get for what you pay".
It's definitely not the case of UDMC hospital.
It's like paying for the Shangri-La hotel and end up in the economy room at SO. GO!
They're actually doing a makeover of the entrance hall, but the whole place should need a good makeover.
Aesthetic of the place aside, doctors and nurses seem all voted to make you spend your money! Low Professionalism and competences. Definitely a low level structure and staff.
Business comes first for them and once you start saying you will move somewhere else, they'll just stop care about you.
If you can avoid to go there and get your bank account emptied, just do it.

Poor patient care. My sister has a dengue all they do is to check her cbc from 40 to 47 to 40, hospital has no blood extraction for the purpose of blood transfusion. They know the consequence of low hemoglobin but no one is contacting the attending physician to inform whatever they need to inform. No other doctor is assigned. We are ready for hospital transfer but they want for us to wait till 7 am in the morning. Dami pang red flags, sinabi at ginawa sa family members namin, unethical ng hospital na ito. Very poor service poor patient care. Hope my sister is still alive in the morning.

Staff very bad. No mannwrs to talk.
Care very bad. Unkess you go snf call the burse.
Room very old and very expensive.
Operation waiting area full of Misquitos.
The hosital is being renovated but still very low low in profile.
Cannot recommend to anyine even a low middle class family.
Their MODUS OPERANDI is they acceot patent admission from the ER where they charge you.
ER DOCTOR IS VERY BASTOS!
Never ever think to go there.
Doctors are very good!

You cannot pay via bank transfer / Bank Deposit.take note ATM only limits only up to 50k so if your bill is higher than that.good luck

Not recommended. Magugulat ka na lang s bill! Imagine wala pa kaming 12 hrs umabot billing namin almost 21k! Pati face mask at isolation gown na kamahal mahal pinabayaran pa sa amin eh wala namang binigy!

Grabeng ospital. Mabagal na serbisyo pero sobrang taas ng presyo. Kung meron lang mas mababa sa 1star mas ok

I had a really bad experience with their tele consult. The appointment is 4pm and the doctor came online at 5: 45pm. My daughter just needs a certificate of fit to study and the doctor asked to do lots of lab test like creatinine, cholesterol and a lot more before he signs the cert. My messages are blocked by the tele consult in viber. No email address on their website and very hard to reach their number. Seems like they are all hiding from me. The other time i did this tele consult and asked for a medical certificate to give her teacher but did not get one they just take your money in advance then after the doctor dont reply you anymore. Waiting for them to settle this I hope they even read their reviews. Don't ever use their service its really bad.

The hospital policy is not on the patients welfare its purely busness and not recommender to less fortunate or in middle class people, they dont even allow the patient's kin to bring along with them any food rather to let them buy to their pantry with a higher price.

Bulok na nga yung hospital pati pa mga nurse bulok! Ang papangit ng ugali sarap pagtatampalin! Napakabagal pa mag-asikaso! Kailangan mo munang matulog ng ilang oras bago ka mauumpisahan! Taena this!

I've sent countless emails to the two email addresses displayed on their website about helping a friend get medical attention, (and/or a reliable email address), and get no reply from them. Is this a reflection of the quality and/or reliability of their medical services?
I would be happy to receive any reliable email address from which they will actually respond to communications.

Ill give it 1 star, but the nurse who took care of me she was nice and makes jokes too. But the doctor who tended me was really rude even my really kind gf found her grumpy and rude. Our bill was XX, XXX but if I'll pay based on the service that we received I won't even spend a hundred lol

This hospital is very old. Your bill at the end of the service maybe surprisingly high. Not quite recommended to the less fortunate or even to some middle class citizens. The emergency area has no drop off area, patients are dropped off while in street and thoroughfare of vehicles. Chances of killing the patient is high there to start of.

The facilities and equipments are way TOO ANCIENT and OUTDATED. As you enter inside, feels like you were in the 70s. Judging by the the look of the equipments, they probably hardly ever work! In some cases, I’ve seen some public hospital better than this. This hospital may have good doctors but rarely you see them engage with patients or patients’ next of kin. Nurses seem to have the same response to people how “life is important than the cost the hospital bills”. For the most part it’s true, but sometimes it happens that next of kin are not financially prepared for the outcome of their sick love ones.it can be mentally draining.

Aesthetically the whole building itself looks so unhygienic. For example, bathrooms have guidelines on how to wash hands properly but no soap in sight to use. (I guess you have to bring your own soap?). This hospital needs a major overhaul or perhaps start over not just a simple Botox or renovation. Piece of advise, ask what’s going on, be savvy with with everything, engage with the doctor assigned, have tons of knowledge in preparation of the outcome. (And to make your money worth).

The hospital has a great location but its services are facility neefs an upgrade.
Their equipment and machines too.
For an expensive hospital, UDMC needs a management overhaul, it's not improving their services. The lift alone is pathetic.

The doctors are very professional at magaling talaga. Especially Dr. Bizares, Ob gyne and Dr. Gan, Pedia. However, the facilities should have a repair and the equipment are old and need to be replaced. Mahirap din magpunta sa ER nila dahil madalas walang Doctor.

The staff are helpful and polite. Service fee is reasonable, compare to others they are affordable. Outside looks old, but it has some best doctor and professional. Good doctors and customer service