LTO La Loma District Office

Sobrang bagal ng service. More than 3 hrs akong nag antay, just for renewal ng license. Iba pa yung alloted time for medical.

30 mins to RENEW my license. Staff is courteous and very efficient. System from beginning to end is orderly and smooth. Instructions well indicated and signs are all over the place explaining the procedure. The facility is clean and organized but unfortunately a bit run-down and really needed a proper renovation. Do bring your own pen which is what people often forget around here. Xerox your docs ahead of time. Hard to get a parking space.

Maraming tao ang nag-pupunta dapat maaga ka, dagdagan sana nila ng tao nila, para ma accommodate mga transaction na mabilis

Apr 2023 - Rude staff, no proper queueing, staff said to wait outside, nobody's calling us in, after more than an hour, staff inside said license renewals don't need to wait outside. We could've been inside getting processed an hour ago! When inside, the people who submitted later than me were getting called first. I got called last among my group. Very inefficient, disorganized and unclear instructions. I can't imagine that in 2023 we're still relying on "tanong tanong" to know what the next step is. There wasn't even a simple flowchart posted anywhere, if there was it wasn't clearly seen or referred to.

Serving the public, administering policies, and fostering transparency for a better society. Your voice matters here.

Mas magandang magrenew d2, masystema para walang amuyon na umiikot ikot sa loob. By number ang pasok ng tao sa loob para hindi crowded.

This government office wants their personnel to be treated with respect but these same personnel treat people very rudely. Disorganized and questionable queuing procedure, a number of late comers finishing ahead of early comers.

Honest Review

Arrived: 9: 45 am
Done: 2: 45 pm

Processing hours - 5 hrs 00 mins

1. Emission center (private) infront of LTO - 3 hours processing including stencil
2. Inspection - 1 min
3. Registration / Verification - 2 hours mins

Strongly suggests for Vehicle insurance

1. Apply on Cebuana for your Vehicle insurance much cheaper compared inside LTO. 800 sa loob for Motorcycle, 300 lang sa Cebuana.

Lto staff: di pa po kayo nag pa rehistro?
Me: sabe po nung casa free registration for one yea.
Staff: Yes and No lang ser para mabilis at di mag tagal pabalang.
Me: No, then meko nakumu thinking anyapin atiu ku keni para parehistru kasi due ne this month.

SOBRANG BAGAL NANG PROCESS RUDE CUSTOMER SERVICE. DI NILA ALAM YUNG CITIZENS NAG PAPASAHOD SAKANILA.

Based on my expi every year.

30 mins insurance if dun kukuha sa kanila
1 hour emission
2-3 hours sa evaluator
30 mins cashier

Mabilis dyan basta maaga kalang Punta.then magtanong ka kagad sa mga staff para di ka maligaw ligaw.iwas sa mga Amuyong na naka abang may mga Naka Blue dyan na mapagtatanungna makakatulong din sila sau.

Ok nmn mabilis ang pag renew ng rehistro ng motor.mejo hindi lng ngumingiti mga tao d2 mejo masungit din si madam.

Had to drive from Cavite only to find out MV registration transactions are rescheduled for another week due to system downtime

Rude staff at the front desk. Less than 30 lang tao kanina pero fully booked na daw sila kaya papabalikin ka na lang. Sana masaya kayo sa araw araw na pinag gagawa nyo sa mga Pilipino.

Rude staffs tas mga nakasimangot (except sa Window 1). Unorganized process. Kawawa ung mga sumusunod sa tamang proseso kasi nasisingitan. Ung staff sa window 3 ma-attitude, mabagal pa magtype sa keyboard kaya ang bagal umusad. Nagtatanong ako about sa papel ko kasi 1 hour mahigit na hindi pa natatawag, di pa nga ako tapos magsalita, nagsalita na ng dire-diretso. Total of 4 hours just for the student permit. Naunahan pa kami ng mga kararating lang dahil nakapasok sila agad sa loob dahil wala ung bantay, samantalang kami 2 hours na nakapila sa labas. And may palakasan syempre pag kakilala mo ung staffs.

Quite clean, quite noisy. There were people to assist you. Best to ask those in uniform or at least with official ID.

It's amazing, LTO la Loma personnel are very humbled and very nice approaching.keep up the good work sir/ma'am.

Konti lng tao dito kaso sobrang bagal ng pag renew ng lisensya. Yung nagpipicture isa lang tapos paalis alis pa. Sana may nagrereview ng performance ng mga Gov office katulad nito. Kalahating araw para marenew lisensya. Hindi naman komplikado proseso (Medical, online exam, payment, picture, releasing) Nakakainis magtransact sa ganitong klaseng Gov office. Sayang tax natin dito. Hindi mo mafeel yung urgency sa kanila na matapos ka sa transaction

They were offline. Probably the computer system isn’t working. There are lines everywhere. Floor is dirty. There are dark corners. There are kids staying in the place. There’s a sound system constantly reminding you to be patient.

Napakatagal! Halos 3 oras kaming pinaghintay sa labas! Lagi nilang sinasabi na offline daw ang new system nila eh halos 1 month na yang system na yan ah.sobrang tagal ng pilaaa may mga sumisingit pa sa likuran na daanan, hindi nila matutukan mga taong mga nasa pila