Chinese General Hospital and Medical Center

Dinala ko aso ko paluwa nito sa kwarto naging pusa. Ewan ko kung anong magiks ginawa nila definitely not a Vet Clinic!

I rushed to the ER for Covid and got the urgent attention needed from nice doctor and nurses. But the process is too slow that I came to ER at around noon, and was able to discharge around 10pm - slow laboratory tests and slow actions by the staffs at cashier.

Parking is always full.

Btw, their ER is covered under Maxicare except for the RT PCR.

I sent my mother and father because i just came from work. They have their health card so that it can carry the expenses of the consultation. We really choose this hospital since it's accredited by our HMO. However, when they are about to leave, it was mentioned that they need to pay for the consultation. I tried to talk to the person who assist them but I haven't received any clear explanation and just keep on saying that my parents didn't present their card although they do present it but someone tell them to go to the other area. The person who's in-charge keeps on telling me that my parents have the consultation before they present the card. And there's LOL or LOE from our HMO provider that needs to present prior to the consultation. This is the first time that I encounter this issue, I used my HMO to other hospitals but I was not told to present anything aside from the card or a valid ID. It just so happen that the specialist that my father's need is not available to those hospital that's why I tried to refer them in this Hospital because of the reputation. I'm just disappointment on what my parents do experienced.

The worst hospital experience ever! We are currently waiting for almost 6 hrs with my sick grandmother and still the doctor is taking his time for each patient more than one hour for each patient. This is the first time I have experienced something like this. Do not recommend this hospital. They are also charging way too much.

Kung gusto nyo mamatay agad punta kayo dito at gsto nyo walang kwentang ospital na wala gagawin sainyo pero libo babayaran nyo punta na agad agad kyo dito

The worst. Allowed cars to come in even if there was no available parking. It was traffic inside the parking lot. Moreover, I had to pay the parking fee when i reached the parking exit even if I (1) wasn’t able to park and (2) missed my appointment. NEVER COMING BACK BECAUSE OF THIS EXPERIENCE. THE ABSOLUTE WORST. I told the guard to not let cars in if there’s no parking left because it’s such a waste of time and money. Instead of explaining, he had an angry tone and said “ede di na makakapasok mga cars. Meron naman sign doon na puno na parking” In my defense, the placement of the signage is deceiving in a way that it didn’t block the entrance to the parking. It was just placed beside the entrance. This made me think that the “full parking” sign is just placed there in case that the parking would get full, they don’t have to travel far just to get the signage and place it at the parking entrance to block cars from entering. (This is what parking lots usually do, they use the signage to block the entrance of the parking lot if the parking is full) I mean if there’s no parking left, why bother allowing cars to enter? Or atleast tell customers upon entering that the parking area is only available for drop off as of the moment. RUDE GUARD AND TRASH PARKING SYSTEM.

Bastos radiologist dito. Nag request ka ng female na radiologist kasi female din yung patient sasabihan ka ng maarte.

Parking is such a hassle! The middle shuttle aisle should be used (it will be improved when my wife is hospitalized in 2023, and the car will be able to communicate), otherwise I have to go around a couple of times outside (there is a traffic jam outside and 2 traffic policemen may be arrested) to pick up and drop off people. The parking lot behind the main building should be reserved for medical patients, and some of them leave within an hour or two. Instead of parking the doctor's car, it lasts for half a day and a whole day, and it seems that there is no need to pay for parking! Instead, their cars should be parked in the parking lot opposite. Yung mga sasakyan na papalabas sa parking lot ng Chinese General Hospital. Ito ay hindi mga kotse na kailang iwan pagkatapos paradahan! Sa kabaligtaran, ito ay sila umakyat at umikot ng higit sa 30 minuto at hindi pa rin ipina Parada mga kotse! Parking at Chongren Hospital Field those going out cars. It's not a car that needs to be left after parking! On the contrary, it was the person who went up and circled for more than 30 minutes and still hadn't parked the car!

When I or a family member is sick, we always consult here using the health card. The staff is kind and the doctors are also good.

Super kind ng staffs! 5 star quality service. Kahit mejo malayo samin, dito na kami lagi atleast sure na specialista ang mga staff.

Hindi professional yung mga guard lalo na yung sa main entrance.
Hindi pinayagan magbantay ng patient yung girlfriend ko dahil walang booster vaccine copy. Pero yung ibang tao na walang copy rin pinapasok naman. May attitude pa.
Morning shift ng jan 15

Doctors and staff are great, finance and other dept are bad, it them more than two days just to approve my discharge.

My mother was admitted here for a week. Mababait ang mga staffs, nurse at doctors kahit super busy nila. I gave only 4 stars kasi hindi maayos ang billing nila. Sa itemized billing, madaming gamot at procedures ang idinededuct kahit hindi naman nagamit o ginawa sa patient. Better to check isa-isa yung mga items on your own. Ilista nyo at picturan. Have a record on your own para kapag bayaran na e mai-check nyo kung tally. Magugulat kayo madaming sobra. Ppwede nyo yan irefund.

REMINDER FOR ALL PATIENTS/ FAMILIES OF PATIENT:

REPUBLIC ACT NO. 9439 April 27,2007

AN ACT PROHIBITING THE DETENTION OF PATIENTS IN HOSPITALS AND MEDICAL CLINICS ON GROUNDS OF NONPAYMENT OF HOSPITAL BILLS OR MEDICAL EXPENSES

SECTION 1. It shall be unlawful for any hospital or medical clinic in the country to detain or to otherwise cause, directly or indirectly, the detention of patients who have fully or partially recovered or have been adequately attended to or who may have died, for reasons of nonpayment in part or in full of hospital bills or medical expenses.

I have a horrible experience here working many years ago & how Eileen Chan treated workers, esp.nurses. Although it happened years ago I thought I need to share this experience to the world.

Naikot ko na ung hospital and may mga rooms na kong napuntahan at napasok because mali mali ung turo sakin then I found out nasa maling building pala ako at mali mali ung turo sakin. Ilang guards na ung tinanungan ko at dinaanan hndi naman ako binawalan pumasok or hinanapan man lang ng vaccine ID with booster tapos nung nahanap ko na ung tamang building ayaw ako papasukin dapat daw nakabooster kung for safety reason talaga yan dapat required yan sa lahat ng building nyo. Wala man lang consideration kahit magisa ung pasyente nyo walang bantay depende sana kung hndi nakavaccine eh kaya lang booster lang naman ung wala. Hindi naman lahat ng pasyente nyo kaya mag bayad ng 4k kada tao para sa swab para lang makabisita at hindi lang naman isa ang bantay ng pasyente nyo edi kung dalawa shifting naka 8k agad kayo no. Tapos kahit magpabooster kailangan pa magantay ng 5days bago papasukin, mamamatay na sa lungkot ung pasyente walang makabisita at namumrublema na ung mga kamaganak ng pasyente sino papalit sa bantay dahil kailangan magpahinga kakarequire nyo sa booster. Tapos ung guard nyo pang babae kasing tigas ng mukha nya ung attitude nya

This hospital doesn't want to accept or admit a patient if will be using HMO. They will tell you that they can't reach the HMO hotline even if it's available 24 hours and instead asks you to pay in cash and will tell you to do reimbursement aftewards. Amazing!

I love that their Covid testing area is now located outside the hospital. It makes me feel more secure unlike before it inside the parking area.

My lola is currently admitted in Charity Ward of this hospital and cant take enough to the help of her doctors, best doctors, Dr Charisma Sy, Dr Trajano (Cardio), Dr. Espiritu, Dr Sia and Dr Requillme (idk the spelling po but in Nephro) sobrang babait po nila at talagang helpful, compassionate sa patients and extending their hands lalo na at financially incapable pa kami. Sobrang gagaling po at mababait lahat, if I have the opportunity to award them to their services para sa amin, I really would po. Habang buhay tatanawin yung mga ginawa po nila saming help. Not to mention ang nurses ay sobrang babait at helpful din po, Nurse Anny, Nurse Niña and many more po!

Very worse here they don't accept the patient if don't have a vaccine if the patient is 50/50 critical situation they still refused to accept cause no vaccine. I feel very disappointed to the woman guard.in the entrance we come from mandaluyong we come here waste our taxi and our time and our effort but when we arrive they can only refused us. It's a private I think they don't need much patient.