Chinese General Hospital and Medical Center

Follow up for my 3 months old premature baby boy KUB.

New born screening follow up and vaccinations.

Poor coordination and service- nurse station, philhealth section. Instructions and procedure not.explained clearly. Turuan lang, kanya kanya. If di mo tanungin di ka iinform. Cf4 too long to accomplish.

Worst Emergency Room ever. Worst services. I won’t recommend this hospital. No sense of the urgency. The nurses at the receiving area are all slacking around.

If you can choose not to have a star, I don’t want to give it a star. This is the worst hospital in the world. If you don’t want to waste your life and time, don’t come to this hospital. It is very bad and greedy.

Hassle free drive thru COVID test. Got our drive thru RT-PCR results before 48 hours. I asked for additional supporting "document proof" as required by the HK Government. Kudos to the staff, they are quick to respond to the ticket (~3 mins), even sent me an SMS notifying about their reply.

Ayusin nyo muna ang pila nyo ang gulo parang di nagbayad ang tao. Hindi biro ang 5k na swab. Hirap kitain nyan siguro sa inyo madali. Pwede namang maiba ang pila ng priority o company sa regular na 5k swab test lang. Sa mta makakabasa nito. Walang silbi na pumunta kayo ng maaga o madaling araw kasi uunahin nila ang mga kumpanya kahit alas 2 ng madalibg araw kayo pumunta wala ring silbi kaya wag na lang kayo pumunta hanap na lang kayo ng ina. Sakit sa bangs ng mga namamahala sa pila. Akala nila madaling kitain ang 5k. Pwede naman may sarili silang swab facility ung mga kumpanya hinfi ung isasama nyo sa mga regular na magbabayad.pumunta kami ng alas singko tas ung pila ng regular magsisimula ng alas dose. Kasi uunahin daw mga kumpanya ano kaya un. Matiisin po ako pero ang pinupunto ko ay in general kaya di nakapagtataka kung bakit maraming 1 star sa rating nyo.

I can say hospital cost is lower compared to other hospitals. But I'd rather recommend UST than CGH. Unfortunately nurses in the private rooms are not all good.

We were confined for 1 week and summary:

1.nurse gave wrong dosage of meds. Good thing we just remembered the look of the tablet and was checked again before doing intake.

2. Another nurse forgot that we already had an IV and she opened another bottle and turned it on at full speed that we finished the IV (500ml) for only 2hrs.

3. Too many nursing students coming in doing the same thing? Like the moment 1 nurse steps out 5mins after another student will come-in. Doing again the same thing. (BP, body temp, blood count?). Unfortunately the patient no longer has the time to rest.sometimes even at night.

4. Internal doctor assigned is kinda sketchy, like when you ask questions he is unsure of the answers. We asked for the result on the urinalysis and other lab tests. His answers were like just yes or no but the question is not answerable by yes or no but an explanation?

You will definitely know who amongst their nurses who has passion and really wants to be a nurse and those who took it because their parents just said so or it was a scapegoat.

I have high hopes that those who will go to medicine practice, get it because you love it.and wants it by heart. Because it wins in both ways.you love what you do and others loves the way you do things.

Worst hospital I won't even recommend my worst enemy in here. Lack of towels, food is horrible yes we were in a private room whichcosts 3k a day! Aids and nurses takes turn in coming in and out of the room separately checking vitals which bothers your sleep. Instead of the nurses taking blood pressure, pulse ox and body temp the aide separately takes pulse ox and body temp. It takes 2 hrs to get the admissions done rapid testing for covid takes 6hrs! Nurse at the front desk never changed her gloves b4 entering cause u saw her ink stained gloves disgusting!

I won't recommend this hospital to get your PCR (Swab) Test taken. There are no physical distancing, no system, the people are fighting. Also, after queueing in the middle of the sun, you will be asked to go to a room with no social distancing (again) and with people who are coughing severely.

The staffs, who take the samples are rude. They are humiliating people who have difficulties in following their instructions.

They don't also offer alcohol or any disinfectant while you're at their premise.

Super slow service. After three hours of waiting just to know na di approved yung hmo coverage ko. After that, papagbayarin pa ako ng 2k for emergency fee eh wala naman ginawa saken. No check up nor checked my vitals. So disappointed.

They charged 12thou for covid test 12-hour speed test, but it's already almost 24hours but no result yet. Calling their laboratory hotline for the whole day, nobody's answering.

Wait times to see the Doctor are very long - we waited 4 hours, which is not so good, especially when the consultation itself was only 5 or 10 minutes. But once we got in, Dr Sebastian was very kind and helped us with a prescription for medication, so we didn't mind so much afterwards.

Way back in 2006, my cousin was diagnosed with meningitis in BGH2 without much research and they were gonna operate on his brain! Ofcourse if you're the mother (my Aunt) you'll have second thoughts so she transferred him to Chinese Gen.and there, they had done some tests on him again but this time they diagnosed him with low potassium level, (maybe from not eating banana) got him confined and Thank God after a week or two he got his health back!

U can ask for free WiFi for 30mins per day, good for visitors. “Freegowifi” no pow needed. One pancake house on the B1.

Most of the doctors request blood test, x-ray or MRI Scan and they don't even bother to take look at it.

Unclear instructions by doctors, after giving them money they will just say, let's observe

Better just look for other treatment or change your lifestyle, rather than wasting a million here with useless radiation and chemotherapy

I had to find an endocrinologist and was referred to one in Chinese general Hospital. After seeing the endocrinologist I was instructed to have an ultrasound. I arrived at the radiology department 11: 45am and was told I'd be patient no. 12. Oh boy this department works slower than a snail walks. No wonder patients were grumpy. It took three hours and thirty minutes of waiting before I was called for my procedure. I understand they have to prioritize in-patients but to sacrifice out-patients and tell them to wait that long is too much. How incompetent! When I had my procedure I didn't take more than 10 minutes in their cubicle so I'm wondering what's taking these staff so long.

My son was hospitalized and took a pediatric private room (1434). The room and bathroom was clean. TV and personal ref is included and an extra bed for companion. The people in the accounting office (philhealth, billing, etc) are very accommodating. The only thing is, we're in the private room where wifi is very weak.

Absolutely the WORST hospital you could ever visit. No one is competent. Everyone is rude and idiotic. Do not bother coming to this hospital.

They handle their dengue patients with utmost care and attention. Rest assured that they will do everything possible to give the best medication to their patients.

My mom in law confined in your hospital for 3 weeks now. Her room no. Is 2505. In her first week stay confinement there were no nurses who gave regular sponge bath everyday. I had to request. Apparently it's the nurse aide who gives the bath. I find the nurses are very indifferent. Second observation the nursing station is very noisy especially on one Sunday when I visited her. There is a big notice written on the walll Silence is to be observed.